Contact Us

Answer to the Most Frequently Asked Questions

Q: Are my seats together? I purchased them on Ticketmaster but there is a gap in the seat numbering.

A: Yes! If you purchased two seats together on Ticketmaster, the gap in the numbering is because our seats have odd numbers on the left and even numbers on the right.

Q: I am interested in tickets for an upcoming show, when do tickets go on sale?

A: If the ticket link does not indicate an on sale date, or if there is no ticket link, then the on sale date has not been publicly announced. We will not be able to give you an answer via email.

Q: Where do I park?

A: Check the following link for parking resources and access to parking discounts: https://landmarktheatre.org/about/planning-your-visit/parking/

Q: Where can I purchase Broadway in Syracuse Season Tickets?

A: Information for Season Tickets is available on the Broadway in Syracuse website.

Q: How can I purchase group tickets for a Broadway in Syracuse show?

A: Groups of 10+ can submit a group request form here for Broadway in Syracuse shows. The Landmark Theatre Box Office does not handle any groups for the Broadway series.